Tenant Services

Supporting the rights of vulnerable adults including people with learning disabilities, mental health needs and physical disabilities, to greater access to a home of their choice

We offer our tenants a comprehensive range of intensive housing management and maintenance services, which are tailored to meet the individual needs and requirements if our tenants.

Working closely with each person's support network we are able to deliver a service which is flexible and adaptive as the tenant's needs and aspirations change over time.

Our services include:

  • Property matching and rental service
  • Intensive housing management and maintenance services
  • Tenancy guidance and support
  • Financial guidance for housing related matters - specifically in respect of housing benefit entitlements

Property Management Service

Our person-centred approach ensures we deliver high quality tailored services to meet the needs of everyone we work with

Tenants: Property Matching/Rental Service

As an IHL tenant you are always at the centre of your service

We provide you with real choice about how, where and with whom you want to live.

By listening and working with you and your support network, we are able to match your housing needs.

We understand that over time your requirements will develop and change so our service is flexible - adapting to your needs and requirements as they change.

Our service doesn't stop when we have found the right property for you. We are also here to support and help you maintain your home.