Tenant Support

Tenant Support

IHL can help you find a new home.

And when we have found you your home we will support and help you to maintain it.

Our property matching and rental service aims to meet your housing needs and requirements. We begin by developing a full understanding of your exact requirements. We then match properties to meet your needs.

Our service is flexible.

As your needs change over time we will work with you and your support network to assess and adapt the service we provide to meet your new requirements.

We also provide support and guidance for tenancy agreements and financial matters relating to housing.

Property finding service

Supporting you to live independently

We are here to make the process of finding and maintaining a home as easy and stress free as possible.

Finding suitable properties which meet your needs and requirements

Our property finding service helps you to search for properties - providing you with real choice.

To find out how we can help you why not contact us

Moving in to your new home

We are here to make the process of moving into your new home as straightforward and stress free as possible.

Here's a checklist of some of the things you will need to do:


When moving into your new home, we will help you to organise how to pay your rent, including completing your housing benefit application, if this is required.

We will also help you make arrangements to pay your bills and ensure that you are getting the best deal from your utility providers.

You will be given keys to your new home and asked to sign a tenancy agreement.

Check the condition of your new home

Before you move in, IHL will check the condition of your home and make sure this it is clean, tidy and newly decorated.

Work through the Post Move Checklist

We will help you complete the Post Move In Checklist to ensure these areas are taken care of:

  • Connecting Services
    • Gas
    • Electricity
    • Water
    • Telephone
  • Contents Insurance
  • TV Licence
  • Satellite TV
  • Decoration

Property Requirement Form

Take a few moments to supply some information with your registration. This will help us match your requirements much closer and enable us to send information relevant to you. Please use the notes field at the end to add any additional information not covered in the form directly.

Please note that items marked with a * are required

Your Contact Details

If you can't fill in the form, call us on 01625 877522

Please read our Privacy Statement if you are worried about giving us this information.

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